If you want your customers to try out your latest fudge recipe without hesitation, then you need to have your fudge delivered in class. But packaging fudge for dispatch is not always as easy as it sounds. The yummy snack is so soft that it could get mashed up and messy if mishandled. Of course, it helps to instruct dispatch riders to handle the fudge boxes with care but that is not hundred percent dependable.
Disappointing your customer is not anything you can afford because one negative review may set you up for losing hundreds of customers. So, if customer satisfaction is a priority, you know you cannot afford to take chances. Since you cannot afford to leave the whole responsibility of ensuring your fudge gets to customers in good shape to your courier service provider, we thought to help you figure out how to get those bars of sweet, creamy fudge ready for dispatch.
Steps to getting your fudge ready for dispatch
Choose the right fudge box
Where are you sending those bars of fudge to? Is it to the next street or to another city with a slightly warmer weather? You have to consider the location and how distant it is from the pick-up point. Bars of fudge that are to be shipped to another city need sturdier custom fudge boxes. This means that you have to carefully select the right fudge box that guarantees that your snack gets to your customer in good shape.
Layer the fudge boxes
Boxes with inner linings might cost a little extra but it is better to spend money ensuring customer satisfaction than to make compensational offers for poor delivery. The extra cost you might incur to layer the custom fudge boxes is not a waste of money. Yeah. Because a satisfied customer is sometimes the cheapest advertisement.
Seal your fudge boxes
Ensure your fudge boxes are well sealed. A crack here or there might get some bugs or ants sneaking into your snack pack to ruin the whole snacking experience for your customer. Imagine that your customer unboxes your fudge, unwraps a bar, only to find an ant already nibbling on it. That might be the very last time they ever place an order from your candy store.
Include instructions on your fudge box
Have you taken delivery of any fragile stuff? Notice how the manufacturer ensures to include; “Handle with care” on the pack? Well, it is not enough to give a “word of mouth” instruction to the dispatch rider. Take the time to leave written instructions on your fudge boxes. A boldly imprinted “Handle with care” on those lovely snack packs can save those delicately delicious snack bars.
Each time a customer places an order, bear in mind that they are very eager to take delivery of their bars of fudge snack. They cannot wait to unbox it and enjoy every creamy bite of their fudge. So, you cannot afford to disappoint them with any packaging flaw resulting from the bumpy dispatch ride.